Bitdefender has said that they are required to maintain the same level of customer data security as the company itself. Bitdefender even shows the countries that host the servers that may be holding your data. Based on all this, we conclude that Bitdefender takes a serious approach to maintaining the privacy of its users. Bitdefender has a huge number of security features.
How does Bitdefender solve this? You can read all about this in the following sections of our review. In our opinion, the Bitdefender website looks a bit messy. This could definitely be a lot more user-friendly. We also found the FAQ page quite messy and not especially helpful.
We could only get there via a Google search. Furthermore, it looks a bit untidy and not very clear. In general, this reflects the general feel of the website. The Bitdefender installation process could have been slightly simpler and more streamlined.
With both the paid and the free version, we had to restart our PC several times to complete the installation process. Sometimes a problem arises when installing the free version. It took us quite some time and several attempts to get past step 4. We kept receiving a message that our PC had to be restarted, even though we had already done so twice.
We ran this file and the problem was solved. Either way, if a problem like this arises, you could always try this solution. The software offers a wide variety of options. The many features are neatly grouped by the main function. In other words, suppose you only want to work with the scan and firewall functions of Bitdefender and ignore all other options, then you can.
For example, you hardly notice a scan being performed except when looking at the CPU load. The screen will only reappear when the scan is finished or if you want to check the progress. This may seem like a small thing, but it makes the user experience a little bit nicer, neater and slicker. Bitdefender could possibly improve by making the antivirus terms it uses more understandable to novice users. However, we understand this can be tricky, especially for an antivirus program that offers so many options.
Still, this is important. If you click on the various options, you frequently do get an explanation, but this is often too complicated and contains a lot of jargon. An idea to solve this might be to add extensive tutorial videos on the Bitdefender website, or something along these lines.
Finally, foreign language users will appreciate that Bitdefender is available in many different languages. Since some of the terms and options in the Bitdefender interface are quite complex, this is certainly a plus.
Firstly, an advantage is that you can reach customer service in various ways. Unfortunately, not all of these options are available in all languages. In languages other than English, you can only email or call. The live chat and forums are only available in English. We received clear answers to all our questions within two minutes. If your question is a bit more complicated, this may take a little longer. You need to access this function via the English site.
Simply follow this link to get there quickly. Calling is another good option to contact Bitdefender. Our question was answered within five minutes and the customer service representative also sent us a useful tutorial video.
The forums can be very helpful as well. In conclusion, it would be better if all contact options were also available in all languages, but in general, Bitdefender still has good customer service. Bitdefender is a quick virus scanner. Anti-theft protection for Windows and Android. Was this article helpful? Please tell us what we can improve This field is required.
About the Author Sam Boyd Contributor. About the Author Sam Boyd is an avid tech fan with a keen interest in cybersecurity products and online safety. Share this Review 0. Check the top 3 alternative antivirus programs 9. Bitdefender User Reviews 68 Show first. English Russian French 6. Polish 6. Spanish 5. Portuguese 5. Bulgarian 4. Danish 4. German 4. Hungarian 4. Italian 4. Japanese 4.
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Lucian R. Was it helpful? I removed it and installed Kaspersky. And found several trojans on my PC. Visit Bitdefender Reply Share. Bitdefender is a scam and they use dishonest tactics!!! Nothing but problems with the software an support and no resolution??. As mentioned in other reviews the tech support is terrible, they don't understand English and I cannot understand them?? They are in the Philippines too??
They hang up on you when they cannot help you. The tech support is in Romania!! In Sept I started getting Attacks on 3 of my devices several times. I reported it to Netgear and Bitdefender and they did nothing. Then I started getting offers to renew my Bitdefender subscription daily Show More etc I called and talked to 5 techs and all hung up on me?? They did not know what to do?? I determined that Bitdefender uses "breaching tactics" to get customers to renew their subscription early???
Bit defenders is about the worst i have encountered. Right-click on This PC and select Properties from the ensuing context menu. In the next window called the System window , you will find all of the basic information regarding your computer. Check the system type label to identify the Windows OS you are running and your processor architecture. Depending on your OS version, download the required file:. The SDAV. You can also copy-paste the above address in the address bar of the File Explorer and press enter to jump to the required location.
If you find the SDAV. Under the General tab, check the size of the file. In either case, corrupt SDAV. Once downloaded, click on the upward-facing error and select Show in folder or any similar option depending on your web browser. If you accidentally closed the downloads bar while the file was being downloaded, check the Downloads folder of your computer.
We are sorry for the inconvenience. Cannot find scan. Error starting program: scan. Faulting Application Path: scan. The file scan. Windows failed to start - scan. How to Fix scan. Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.
In the search results, find and click System Restore. Follow the steps in the System Restore Wizard to choose a relevant restore point. Restore your computer to that backup image. If the Step 1 fails to resolve the scan.
Step 2: If recently installed BitDefender or related software , uninstall then try reinstalling BitDefender software. If this Step 2 fails as well, please proceed to the Step 3 below.
In the Windows Update dialog box, click " Check for Updates " or similar button depending on your Windows version If updates are available for download, click " Install Updates ". After the update is completed, restart your PC.
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